The level of stress in the workplace continues to rise and the need for developing and mastering coping skills is even greater. This webinar will identify and define the types of stressors you are facing, teach practical tools for coping with stress, and help improve your personal self-care and self-compassion. The stressors for a municipal clerk can be significant given the public service nature of the profession. Municipal clerks are the “face” of the city and work directly with citizens. It is not uncommon that the citizens you interact with are experiencing some type of distress. This distress in turn is a stressor for you. Stress at work and at home affect your overall well-being. Building on your existing strengths, you can improve your ability to manage stress. We all feel overwhelmed at times, this webinar will provide a practical plan to help. 

Alicia Ward, LCSW, is the Director of Compassion Fatigue Consulting, LLC. Alicia is a licensed clinical social worker as well as a certified Compassion Fatigue Educator from the Figley Institute.  She received her master’s degree from Smith College School for Social Work in Massachusetts and her bachelor’s degree in social work from Baylor University. Alicia has twenty-one years of experience as a licensed social worker, helping working professionals, families and individuals cope with stressful life events as well as chronic life stressors. Her private practice is focused on supporting working professionals through trainings, support groups and individual counseling to address self-care, self-compassion, burnout, compassion fatigue, and stress management in the workplace.